Manage The Box is GFN's server management service. Our technical team handles server administration, routine maintenance, security patches, and backups, so you can focus on growing your business. From Rp600.000/month.
Self-managing a server works, until the day it doesn't. Manage The Box makes sure that day never turns into a crisis.
Our systems watch your server 24/7, holidays included, and alert you when something goes wrong. On Pro, our NOC acts right away without waiting for a ticket.
Routine maintenance, SSH hardening, CSF/APF firewall, mod_security, and brute-force protection.
25GB to 150GB backup quota depending on plan, plus restore assistance.
Moving from another provider? Our team migrates you at no extra cost.
Lite for Cloud VPS, Basic to Pro for Dedicated Server and Colocation. Need more? The Custom plan is tailored to you.
| Feature | Lite | Basic | Pro | Custom |
|---|---|---|---|---|
| Best for | Cloud VPS only | Dedicated & Colocation | Busy, business-critical servers | Beyond Pro |
| Management fee · server with a control panel | Rp600.000 | Rp1.675.000 | Rp3.475.000 | Contact us |
| Management fee · no panel / Windows | Rp950.000 | Rp2.155.000 | Rp4.075.000 | Contact us |
| Backup quota | 25GB | 75GB | 150GB | Tailored |
| Max cases per month | 5 | 10 | 25 | Tailored |
| Max initial response | 6 hours | 3 hours | 1 hour | Tailored |
| Proactive incident response | — | — | ✓ | ✓ |
| Max hosting accounts | 5 | Unlimited | Unlimited | Tailored |
| Data migration | Limited | ✓ | ✓ | ✓ |
| Routine server maintenance | Every 2 months | Every month | Every 2 weeks | Tailored |
| Server health report | Every 6 months | Every 3 months | Every 2 months | Tailored |
A server health report is emailed to you on your plan schedule.
Lite and Basic: alerts go to you, and issues are handled by ticket.
Status updates are shared regularly throughout.
Lite for Cloud VPS, Basic to Pro for Dedicated and Colocation. Not sure? We'll help you choose.
Add it when buying your server, or via the "Order Add-on" menu in the client portal.
Our team configures the server, installs monitoring, and runs hardening.
Scheduled maintenance and reports for your plan, without you having to ask.
Billed alongside your Cloud VPS, Dedicated Server, or Colocation service.
Prices below are management fees only and do not include control panel licenses (cPanel, DirectAdmin, Plesk) or Windows licenses. Servers with a control panel run cPanel, DirectAdmin, or Plesk. No-panel servers are Linux without a panel or Windows, which take more manual work.
We don't do custom coding, website updates, website-specific software configuration, account management, or file uploads/downloads. Our focus is the health, security, and performance of your server.
Yes. You can order Manage The Box with a new server, or add it to an active server via the "Order Add-on" menu in the GFN client portal.
Backup overage is charged at Rp450.000/month per 100GB, billed per full block regardless of actual usage within that block.
Maximum initial response is 6 hours on Lite, 3 hours on Basic, and 1 hour on Pro. This is the time until our team first responds to your case, not the time to resolve it. Lite, Basic, and Pro include 5, 10, and 25 cases per month. For a tighter SLA, choose the Custom plan.
Free consultation, no strings attached.